Frequently Asked Questions

Find the answers you’re looking for regarding the self storage world

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

Can I rent a locker online?

Yes you can, but you will need to come into the office prior to accessing your unit to provide ID and get access code.

Are there any additional charges?

The only additional charge would be the one-time $21 administration fee.

When can I access my locker?

Customers have access to the facility every day of the year from 6am to 10pm.

Do I need to sign a long-term lease?

All our leases are month to month.

Do you sell packing and moving supplies?

We sell a wide range of boxes and packing supplies in the office

What if I rent the wrong size?

You can transfer units at anytime with no change fee. Any remaining rent follows you to the new unit so you’re never out any money.

Self Storage FAQs

Please browse these answers to some of the most frequently asked self storage questions.

We have put together this list in an effort to serve you with the best self storage experience possible.

If you have questions not answered here, please feel free to contact our team!

We are always ready to answer your questions and respond to your concerns at Key Self Storage.

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